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Server 2008 r2 x64 can't boot to safe mode after failed nod232 un-install


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Posted

Hello 

i tried to remove Eset NOD32 from a 2008 r2 x64 using add/remove programs

During the process i was asked to shutdown the server which caused it to hang. So i had to power down manually.

Now my install is half un-installed and corrupt. 

I tried to boot to safe mode so i can use the removal tool but when i get to the logon screen in safe mode, the server shuts down after a couple of seconds. Makes no difference if i try to log in or just wait. 

Boots fine in normal mode

I can't see any relevant info in the event viewer. 

Has anyone had this issue before or has any idea of what could be causing this?

 

Gavin

 

 

 

 

 

 

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Posted

This would happen if you enabled integration of Device control to the system and the uninstall process didn't run flawlessly. Try booting from a clean medium (e.g. a boot cd) and copy C:\Windows\System32\drivers\edevmon.sys from another computer. Then you should be able to start Windows and run the ESET Uninstall tool before installing ESET from scratch.

Posted

Thanks Marcos

I have also been told i can run the uninstaller in normal mode with the /nosafemode switch. can you see any potential problem if i tried this method?

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