Impossible to uninstall online scanner, how do I remove it?

[Guest Zsolt]

Hi!

So how do I remove this darn Eset Online Scanner? There's nothing in the online documentation: https://help.eset.com/eos/en-US/

Google popped up this: https://eset.version-2.sg/threat-center/faq/ (Not sure if it's actually an Eset website)

Anyway it calims three ways to remove the Online scanner. All of which is false. It doesn't appear in the programs list, the app itself doesn't provide an option to uninstall on exit, and there's no "OnlineScannerUninstaller.exe" in its purported locations.

I also tried Eset AV remover, but it seems like it doesn't recognize the company's own damn program...

[Marcos 4,919]

The Online Scanner does not install in the system, it basically creates a folder with an executable and dll in C:\Users\%User%\AppData\Local\ESET\ESETOnlineScanner so you can delete it at any time to remove it completely.

Also you can choose to delete application data at the end of a scan:

[Guest Zsolt]

Thanks. However  shortcut icons do remain, which subsequently become broken. Not nice.

[Guest ASmith]

I too have this problem. Why is this not documented as the way to remove the software. As described above, the 3 methods described in documentation are incorrect. It is not in Add/Remove programs. It does not present a tick box to allow removal of the program and the uninstall tool does not exist in Windows/System32 or Windows/SYSWOW64. Why is not the method described by Marcos documented???

[Marcos 4,919]

In order to remove ESET Online Scanner, simply delete the folder C:\Users\%user%\AppData\Local\ESET\ESETOnlineScanner .