sylar2511 0 Posted October 18, 2014 Share Posted October 18, 2014 Hello there,Since I installed Eset Antivirus 8 (beta too), systematically after 2 days of usage I couldn't open any https website! Seriously, I tried everything: settings within Eset (like protocol filtering etc.) or not, nothing! The only thing that worked was using "SFC /SCANNOW" command, but again after 2 days https website became just a mirage.Uninstalled Eset, everything came back to normal, perfectly working. What is the problem? With version 7 (and before) never a single problem, I cannot complain about that: do I have to install v7 once again??Thanks in advance and sorry for my English mistakes.Lenovo x121e - Windows 7 SP1 64-bit machine Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted October 18, 2014 Administrators Share Posted October 18, 2014 Are you getting some error message related to a certificate? What browser do you use? Link to comment Share on other sites More sharing options...
Arakasi 549 Posted October 19, 2014 Share Posted October 19, 2014 Check your date and time of system too Link to comment Share on other sites More sharing options...
sylar2511 0 Posted October 19, 2014 Author Share Posted October 19, 2014 No error messages about certificates. I'm using Internet Explorer 11.Date and time of system are ok. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted October 20, 2014 Administrators Share Posted October 20, 2014 So what actually happens if you open an https website? Does the browser window stay blank without any message at all? Could you post a list of installed modules by copying the information from the About window? Link to comment Share on other sites More sharing options...
rugk 397 Posted October 20, 2014 Share Posted October 20, 2014 What do you have selected here? Link to comment Share on other sites More sharing options...
rugk 397 Posted October 20, 2014 Share Posted October 20, 2014 BTW The only thing that worked was using "SFC /SCANNOW" command, but again after 2 days https website became just a mirage. What? Link to comment Share on other sites More sharing options...
sylar2511 0 Posted October 22, 2014 Author Share Posted October 22, 2014 So what actually happens if you open an https website? Does the browser window stay blank without any message at all? Could you post a list of installed modules by copying the information from the About window? Sorry but I uninstalled Eset so I cannot check it. Anyway yes, the browser stays black without any message at all, very very strange. What do you have selected here? SSLScanning.png I had selected like the picture, but I tried in many many ways change that setting page: like "do not scan.." or disabling last entry. And nothing, of course applying the settings and then rebooting machine. BTW The only thing that worked was using "SFC /SCANNOW" command, but again after 2 days https website became just a mirage. What? Well, I know this is crazy, but that's the way things went. Obviously it could mean that my machine had (or has) a problem at system level, but I've done so many tries with Eset (clean installs etc.) that I'm giving it up. I'm considering formatting the pc, I don't know. Link to comment Share on other sites More sharing options...
Super_Spartan 56 Posted October 22, 2014 Share Posted October 22, 2014 I just tried a few HTTPS sites and they work just fine. This is on a freshly formatted laptop with Windows 7 SP1 x64 and NOD32 Antivirus 8.0.304.1 (x64) Link to comment Share on other sites More sharing options...
rugk 397 Posted October 22, 2014 Share Posted October 22, 2014 @MaXimus Yes, why shouldn't they work? The system of sylar2511 maybe had - like he said - some system problems, but maybe something else. It seems not to be a problem of NOD32, but of something else. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted October 22, 2014 Administrators Share Posted October 22, 2014 @sylar2511: Please run ESET Log Collector as per the instructions here and supply me with the output. Maybe I'll find something obvious there which causes the issue. Link to comment Share on other sites More sharing options...
sylar2511 0 Posted October 26, 2014 Author Share Posted October 26, 2014 (edited) Here is the log. It was obvious, but I didn't notice that Forum Eset is in https, and I can open it. Really strange. EDIT: as suggested by rugk I deleted log, will send it in PM in case. Thank you rugk Edited October 26, 2014 by sylar2511 Link to comment Share on other sites More sharing options...
rugk 397 Posted October 26, 2014 Share Posted October 26, 2014 (edited) I strongly suggest to PM the log to some admins. Often log files contains sensitive information! Edited October 26, 2014 by rugk Link to comment Share on other sites More sharing options...
sylar2511 0 Posted October 26, 2014 Author Share Posted October 26, 2014 (edited) Anyway, I'm trying other attempts to fix the issue: for example I restored Windows Firewall to default settings, then I used this guide: goo.gl/kDBO20 (sorry I'm not able to post links properly, I don't know why) and it seems that everything is working fine again. I really hope this isn't temporary like other times I managed to resolve this. So the problem could really be Internet Explorer 11?? Being IE11 integrated in Windows System, I guess, causing problems to other browsers? Even Windows Update is not working when https page are impossible to open, maybe is correlatedI'll let you know if the problem is completely disappeared or if it will persist. Edited October 26, 2014 by sylar2511 Link to comment Share on other sites More sharing options...
Recommended Posts