Decoder1981 0 Posted October 27, 2022 Share Posted October 27, 2022 When I click on the SPAM buttons and pre-select the mail to be declared as spam, nothing happens. No matter on which button I click in the screenshot nothing happens? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,694 Posted October 27, 2022 Administrators Share Posted October 27, 2022 Does temporarily disabling the Outlook Junk Filter make a difference? Link to comment Share on other sites More sharing options...
Decoder1981 0 Posted October 27, 2022 Author Share Posted October 27, 2022 can i like to test. where exactly can i disable this? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,694 Posted October 27, 2022 Administrators Share Posted October 27, 2022 Link to comment Share on other sites More sharing options...
Decoder1981 0 Posted October 27, 2022 Author Share Posted October 27, 2022 thank you, I checked. this was already disabled Link to comment Share on other sites More sharing options...
Administrators Marcos 4,694 Posted October 27, 2022 Administrators Share Posted October 27, 2022 Please do the following: Make sure that you have the latest version of EIS 16.0.22 installed. With Outlook not running, enable advanced logging under Help and support -> Technical support Launch Outlook and mark a message as spam to reproduce the issue Close Outlook Stop logging Collect logs with ESET Log Collector and upload the generated archive here. Link to comment Share on other sites More sharing options...
Decoder1981 0 Posted October 27, 2022 Author Share Posted October 27, 2022 Update from V15.x to V16.x fixd outloook issue. Thank you Link to comment Share on other sites More sharing options...
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