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Error MSI.1923


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I'm trying to install Eset Internet security on old laptop with Windows 8.1, but it always ends with error MSI.1923.

I found some solutions here on forum, but none has helped.

ELC_logs.zip

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The service "ESET Service" (ekrn) could not be installed. Check that you have the appropriate rights to install system services.

Please provide a Procmon log from installation along with fresh ELC logs collected afterwards.

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I used Eset uninstaller in safe mode and it helped. After that installation was succesful.

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