Jump to content

Eset Password manager error log in


Go to solution Solved by Tonyset,

Recommended Posts

Hi, I bought ESS and I wanted to install password manager, but I can't login, it tells me error password master or email, but they are correct because it is an archive created some time ago with the trial version. I also tried to reset and remove the license but nothing always gives me an error, whatever email I enter. how can I reset everything ?.

Regards 

PS error  ID: 6483c102-3c1d-4897-b6e9-ce0877668302

 

 

Password-eset-error.png

Link to comment
Share on other sites

  • Administrators

If you have your recovery key, you can change the master password:

image.png

If you don't have it, contact customer care with a request to delete your password store (you will lost saved passwords). Then you'll be able to create a new password store associated with the same email address.

Link to comment
Share on other sites

  • Solution

Hello, I had the password store associated with the email reset by the support, but it still gave me error, so I solved by creating a new account with a new e-mail.

Thanks

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...