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Activation failed. Error code: ACT.0


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Hello,

Over the past two days, different customers have been responding that after installing EEA/EFSW, the product activation failed with the error code: ACT.0. I tried to connect to https://edf.eset.com/edf and it looked fine, and I got the following content:

<?xml version="1.0" encoding="utf-8"? ><ecp:message xmlns:ecp="hxxp://www.eset.com/2012/02/ecp"><ecp:response><code>20101001</code><message>invalid http method</message></ ecp:response></ecp:message>

How to solve this problem? Thanks!

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I am having the same issue. I followed all the procedures https://support.eset.com/en/kb6996-resolve-act-or-ecp-errors-during-activation-business-users, but all else fails. So I think there is an issue with the activation servers, even the trace logs shows no sign of blockings from the network side.

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If you get an error, please try activating the product again or a bit later. Today we've been experiencing some issues with a part of the cloud infrastructure, causing some activation attempts to fail.

We apologize for the inconvenience.

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On 10/7/2022 at 5:38 PM, Marcos said:

If you get an error, please try activating the product again or a bit later. Today we've been experiencing some issues with a part of the cloud infrastructure, causing some activation attempts to fail.

We apologize for the inconvenience.

Thanks for this. I can now activate my endpoints. 

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