Harjeet Makkar 0 Posted September 20, 2022 Share Posted September 20, 2022 We have a machine which is already Encrypted with ESET Full Disk Encryption and secondary drive D is also Encrypted. We attached Another harddrive F: to the machine and it shows as not Encrypted. We tried pushing the policy to encrypt the machine from ESET Console but it doesn't start. Logs shows below:- [2022-09-20 10:55:28.669] [agent] [info] [476148] Received policy update from the agent [2022-09-20 11:17:06.849] [inspector] [info] [4048] Encryption of a data disk is required. [2022-09-20 11:17:06.849] [inspector] [info] [4048] Encryption is already active so this will be a secondary attempt [2022-09-20 11:17:06.850] [connector] [error] [4048] DLPCOMM_FDE_EnhancedPreCommence returned 3221291021 Link to comment Share on other sites More sharing options...
ESET Staff Kstainton 31 Posted September 21, 2022 ESET Staff Share Posted September 21, 2022 Hi @Harjeet Makkar, Thank you for getting in touch, may I advise you to contact us via your local ESET Support Center (https://www.eset.com/int/support/contact/) and provide the following logs please: https://support.eset.com/en/kb7123-eset-endpoint-encryption-diagnostics-utility This will allow us to investigate this issue properly for you and provide a solution. Thank you, Kieran Link to comment Share on other sites More sharing options...
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