Rudolfs 0 Posted September 12, 2022 Share Posted September 12, 2022 Hello! In my eset protect local console dont show client pc agent. In attachment log from one of agent. What is my problem? From server pc can ping and from client pc also can ping. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,707 Posted September 12, 2022 Administrators Share Posted September 12, 2022 The agent could not connect to the server on IP address 192.168.0.61. Link to comment Share on other sites More sharing options...
Rudolfs 0 Posted September 12, 2022 Author Share Posted September 12, 2022 What I need to do? Client pc can ping server pc. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,707 Posted September 12, 2022 Administrators Share Posted September 12, 2022 I would recommend getting a Wireshark pcap log with the network communication captured after restarting the ESET management agent service. Please open a support ticket so that the case is properly tracked. Link to comment Share on other sites More sharing options...
Rudolfs 0 Posted September 12, 2022 Author Share Posted September 12, 2022 Problem solved. It was firewall who block incoming connection. Link to comment Share on other sites More sharing options...
Recommended Posts