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ESET Cloud Console - Outage??


davidenco
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All our clients last connected to the cloud console nearly an hour ago. The Agent status log says this:

Error: Replication connection problem: Stream removed (code: 2) for request Era.Common.Services.Replication.CheckReplicationConsistencyRequest

Error: Replication connection problem: Response for request of type DeviceSessionTokenRequest (request id: 99) was not received in time

Are you having an outage?

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Now seeing HTTP 504 (Gateway Timeout) messages!

Error: Replication connection problem: Received http2 header with status: 504 (code: 1) for request Era.Common.Services.Replication.CheckReplicationConsistencyRequest

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Latest status message states "503" as being the error code that your server is responding with. That's a service unavailable error. Technical support are non the wiser.

I'm aware there's an outage tomorrow. Has someone decided to kick things off a full day early and just not admit to it or update the status page?

Error: Replication connection problem: Received http2 header with status: 503 (code: 1) for request Era.Common.Services.Replication.CheckReplicationConsistencyRequest (id: 506da417-093f-4bc9-9783-796589e45f4d) on connection to 'host: "%hash%.a.ecaserver.eset.com" port: 443'

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I am now getting an error "Too many requests. Try again later. (Code: 8)"... in TWO separate worldwide locations. One location has the workstations running the Agent and Endpoint Security combined, whereas the other location is a Linux web server that only has the Agent installed.

This issue is occurring on two completely separate networks and different geographical locations.

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