EmiliaW 1 Posted September 9, 2022 Share Posted September 9, 2022 Hi, One of our customers reported that the IP address (178.32.43.215) of our shared webserver is on ESET blacklist. We've performed a system wide check and found no evidence of spamming activity. According to https://hackertarget.com/reverse-ip-lookup, there were IP mailings on this server before. I am asking you to remove it, because it reduces the traffic on the website. Thank You. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted September 15, 2022 Most Valued Members Share Posted September 15, 2022 On 9/9/2022 at 3:55 PM, EmiliaW said: Hi, One of our customers reported that the IP address (178.32.43.215) of our shared webserver is on ESET blacklist. We've performed a system wide check and found no evidence of spamming activity. According to https://hackertarget.com/reverse-ip-lookup, there were IP mailings on this server before. I am asking you to remove it, because it reduces the traffic on the website. Thank You. Use the form or the link here to contact ESET about this , in the forum most likely you won't be able to get help for this, https://support.eset.com/en/kb141-submit-a-virus-website-or-potential-false-positive-sample-to-the-eset-lab Link to comment Share on other sites More sharing options...
EmiliaW 1 Posted September 15, 2022 Author Share Posted September 15, 2022 (edited) I used the form from support a week ago but nothing change. Edited September 15, 2022 by EmiliaW Link to comment Share on other sites More sharing options...
Nevermind 8 Posted September 15, 2022 Share Posted September 15, 2022 I suppose your customer actually uses DNS name and not the actual IP. What is it? Link to comment Share on other sites More sharing options...
Recommended Posts