MKTMichael 1 Posted September 1, 2022 Share Posted September 1, 2022 (edited) Hallo together, inside our company and also our partnercompany there seems to be a communication problem with the push service on android devices. When ever we try to loginto our programs where push is needed (OneTime PW works, but not with this program) the app says failed to send ansewer or smt like that. This is very bad because alot of our coworkers cant work because of this problem and it doesnt seem to be a local problem. A information about this topic woulde be nice. Edited September 1, 2022 by MKTMichael Trooper 1 Link to comment Share on other sites More sharing options...
Administrators Marcos 4,841 Posted September 1, 2022 Administrators Share Posted September 1, 2022 We are currently experiencing issues with push notifications as announced at https://support.eset.com/en/alert8317-push-notification-issues-with-eset-products. OTP authentication works. We're working to resolve the issue as soon as possible. We apologize for the inconvenience. Trooper 1 Link to comment Share on other sites More sharing options...
ESET Insiders Trooper 48 Posted September 1, 2022 ESET Insiders Share Posted September 1, 2022 We ran into this yesterday at my work. I have a ticket open with support. Any ETA by chance on this issue? Link to comment Share on other sites More sharing options...
ESET Insiders Trooper 48 Posted September 1, 2022 ESET Insiders Share Posted September 1, 2022 Push notifications are working. However I am unable to provision someone with an Android device. Is this related? Link to comment Share on other sites More sharing options...
shuesler2 0 Posted September 2, 2022 Share Posted September 2, 2022 Is there any Service Overview where we can watch the News on this issue? On our Site it is still Pending and People are unable to work. (2FA Does not send Push Notifications to android devices) Link to comment Share on other sites More sharing options...
Administrators Marcos 4,841 Posted September 2, 2022 Administrators Share Posted September 2, 2022 The issue was resolved yesterday. If you are still experiencing it, it's most likely caused by a proxy caching certificates. Please open a support ticket for help with further troubleshooting. Trooper 1 Link to comment Share on other sites More sharing options...
ESET Insiders Trooper 48 Posted September 2, 2022 ESET Insiders Share Posted September 2, 2022 Glad to see this get sorted. A bit more insight on what caused this would be nice. Link to comment Share on other sites More sharing options...
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