Dat Truong 0 Posted August 29, 2022 Share Posted August 29, 2022 I purchased a key for ESET Internet Security and add the license to my ESET account. The page then require me to verify through email. But the email never came, even in spam folder. The status of the license is still waiting for verification. My license ID is 3A2-WH6-429. I hope this issue can be resolved soon. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted August 29, 2022 Administrators Share Posted August 29, 2022 The email was sent to liXXXXXXXXXXXXh@gmail.com. Dat Truong 1 Link to comment Share on other sites More sharing options...
Everton Felix 0 Posted September 7, 2022 Share Posted September 7, 2022 Hi there, I'm having the same issue.. I bought my licenses, mobile and internet security in 2022-09-02, but just the mobile security was sent. Please, I would like to solve this and receive my order invoice too. My user id: EAV-0300456165 Thanks Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted September 7, 2022 Administrators Share Posted September 7, 2022 1 hour ago, Everton Felix said: Hi there, I'm having the same issue.. You can have your license email re-sent by entering your registration email address here: https://www.eset.com/int/support/lost-license/ Dat Truong 1 Link to comment Share on other sites More sharing options...
Everton Felix 0 Posted September 7, 2022 Share Posted September 7, 2022 (edited) I've sent a lost license e-mail, but my situation appears other... because I made two purchases, but just receive one license as activated... my renew wasn't sumed.. Both purchases are an unique payment. My public ID: 3AP-KVJ-KD3 Edited September 7, 2022 by Everton Felix Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted September 7, 2022 Administrators Share Posted September 7, 2022 By the way, this topic is about not receiving a verification email after adding a license to user's ESET Home account while your issue is that you didn't receive a registration email after purchase which is a completely different issue. Please contact the license seller. If you retrieve your license details via the above mentioned form, you should receive more emails, one for each of the valid licenses. Link to comment Share on other sites More sharing options...
Dat Truong 0 Posted September 16, 2022 Author Share Posted September 16, 2022 On 9/7/2022 at 10:02 PM, Marcos said: You can have your license email re-sent by entering your registration email address here: https://www.eset.com/int/support/lost-license/ Hi, I followed the link you provided and receive the accordance license keys. What should I do next? Should I remove the unverified license and re-add the license key? Thanks. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted September 16, 2022 Administrators Share Posted September 16, 2022 3 hours ago, Dat Truong said: Should I remove the unverified license and re-add the license key? You can. A verification email will be sent to the email address liXXXXXXXXXXXXh@gmail.com which is different than your forum registration and current license email address daXXXXXXXXXXh.dd@gmail.com. Link to comment Share on other sites More sharing options...
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