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ThreatSenese parameters / Cleaning


rotaru
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hello,

I have all instances of "ThreatSenese parameters / Cleaning" set to "Ask user..." 

Yet, after full PC scan, 3 files were moved to Quarantine without any "ask user" prompt. ( some sort of spyware, only detected by ESET on Virus Total and nobody else...)

Why is that????

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1 hour ago, rotaru said:

I have all instances of "ThreatSenese parameters / Cleaning" set to "Ask user..." 

Verify that ThreatSense cleaning level for Malware scans is set to "Always as the end user" per below screen shot:

Eset_Scans.thumb.png.1611ae07ff7e84a540944b0a65821a9c.png

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I'd also check if you set the cleaning option for the on-demand scanner profile that was actually used in the scan.

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