Jump to content

Computer(Server2012) not shown in Protect Cloud, but in MSP Administrator

Recommended Posts



i have two Hyper-V VMs (Server2012R2) installed with Eset Management Agent (9.1.1298.0) and Server Security (9.0.12013.0).

In the MSP Administrator I can see that both are using one license, 
but in Protect Cloud they don't show up. (Customer assignment is correct)




Link to comment
  • Administrators

Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log for possible errors.

You have posted in the Quick questions forum. One of this forum rules read:

4, Ask only simple questions. If you want to report an issue, inquire about your license, etc., create a forum account first. This forum is not intended for lengthy discussions.

Link to comment
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...