Joffre Ponce 0 Posted August 23, 2022 Share Posted August 23, 2022 Please I need to recover the authenticator to enter my account, I changed my phone and I don't have the backup codes Link to comment Share on other sites More sharing options...
Joffre Ponce 0 Posted August 23, 2022 Author Share Posted August 23, 2022 Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 430 Posted August 24, 2022 ESET Staff Share Posted August 24, 2022 Hello, You should contact ESET Support. After we verify your identity, our support team should be temporarily able to disable the 2FA so you can reset your password / login. Btw, backup codes have been sent to the address to which you have registered the ESET Business Account. Just search for "backup codes", and you should be able to find them, as they are sent automatically when 2FA is enabled. Link to comment Share on other sites More sharing options...
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