jonatansf 0 Posted August 23, 2022 Share Posted August 23, 2022 Hi, When we migrated to ESET Network security we noticed that our spam folder in shared inbox got flooded. We have removed all the emails and the next spam folder got flooded with 25k+ emails. That in turned made Outlook on all computer to stop responding as it was processing all the emails. Only one email was being duplicating one day. Then another two emails on the second day... Work around was to disable spam protection. I found some similar problems on this forum, but all were related to older versions. Is there a way to fix problem so we could turn back on the spam protection? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted August 23, 2022 Administrators Share Posted August 23, 2022 If the issue occurs with the latest Endpoint 9.1.2057, carry on as follows: Close MS Outlook Enable advanced logging under Help and support -> Technical support Launch MS Outlook and reproduce the issue Stop logging Collect logs with ESET Log Collector and upload the generated archive here. Link to comment Share on other sites More sharing options...
jonatansf 0 Posted August 23, 2022 Author Share Posted August 23, 2022 If log exceeds 100MB where can I upload it? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted August 23, 2022 Administrators Share Posted August 23, 2022 11 minutes ago, jonatansf said: If log exceeds 100MB where can I upload it? OneDrive, Dropbox, WeTransfer.com, etc. Link to comment Share on other sites More sharing options...
jonatansf 0 Posted August 26, 2022 Author Share Posted August 26, 2022 On 8/23/2022 at 2:57 PM, Marcos said: OneDrive, Dropbox, WeTransfer.com, etc. If I reply and enable HIDE the post is gone. Link to comment Share on other sites More sharing options...
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