Eset Internet Secuity Phatom Account login warnings

[pcguy 1]

I have someone who periodically gets warnings that their Phantom account is logged in on Win10. Currently at 15.2.11.0 for Eset Anti-theft. Their main account is password protected. These warnings so far this month occurred 3 times within the last 3 weeks and no one during this time has accidentially logged into the Windows10 Phantom account.