ESET Insiders Minimalist 16 Posted August 11, 2022 ESET Insiders Share Posted August 11, 2022 Hello. I have a question about ESET definitions updates when computer is locked. It seems that during that period regular definitions updates are not performed but only pico updates are downloaded. After I unlock computer ESET updates right away. Is this how it supposed to be or should regular updates also happen during the time that computer is locked? Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,130 Posted August 12, 2022 ESET Moderators Share Posted August 12, 2022 Hello, check the Scheduler, by default Regular automatic update runs each hour. Also information on tasks' last run is shown there... 15 hours ago, Minimalist said: After I unlock computer ESET updates right away. There is also Automatic update after user logon task scheduled, which might explain it. Peter Link to comment Share on other sites More sharing options...
ESET Insiders Minimalist 16 Posted August 12, 2022 Author ESET Insiders Share Posted August 12, 2022 Hi. Thank you for your answer. 7 hours ago, Peter Randziak said: Hello, check the Scheduler, by default Regular automatic update runs each hour. Also information on tasks' last run is shown there... Automatic update task is enabled and working without problem when computer is not locked. Last run time is shown at the time when I unlock computer and automatic update is performed. If I check log files - events all updates are logged there. Non of them happen when I have my system locked. 7 hours ago, Peter Randziak said: There is also Automatic update after user logon task scheduled, which might explain it. Peter Automatic update after user logon is not enabled (default setting). I also did not log out and then log back in, I just locked my computer when I was away. Link to comment Share on other sites More sharing options...
itman 1,659 Posted August 12, 2022 Share Posted August 12, 2022 My take on this is if the PC is in a Win locked screen state, Eset won't perform normal updating activity such as sig. and module updates. This is because Eset has to interact with the desktop to perform activities such as animation of the Eset desktop icon plus popup alerts that above noted updates have occurred. Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,072 Posted August 13, 2022 Administrators Solution Share Posted August 13, 2022 Does disabling this setting make a difference? Minimalist 1 Link to comment Share on other sites More sharing options...
ESET Insiders Minimalist 16 Posted August 13, 2022 Author ESET Insiders Share Posted August 13, 2022 Thank you Marcos for suggestion. Will try disabling this option and report back. Link to comment Share on other sites More sharing options...
ESET Insiders Minimalist 16 Posted August 13, 2022 Author ESET Insiders Share Posted August 13, 2022 I can confirm that after disabling gamer mode updates are performed when computer is locked. Thank you @Marcos for your help. Link to comment Share on other sites More sharing options...
ESET Insiders Trooper 65 Posted August 13, 2022 ESET Insiders Share Posted August 13, 2022 Thank you @Minimalistand @Marcos for this quesion and answer session. I posted about this on the forums here a few years ago but did not find a resolution. Happy to see it is an easy fix. Cheers. Peter Randziak 1 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,072 Posted August 15, 2022 Administrators Share Posted August 15, 2022 Does it happen with gamer mode detection of full-screen apps enabled and screen saver disabled? Link to comment Share on other sites More sharing options...
ESET Insiders Minimalist 16 Posted August 15, 2022 Author ESET Insiders Share Posted August 15, 2022 I don't have screensaver enabled. If I put my system in locked state (Windowskey + L) and gamer mode is enabled, updates are paused. Trooper 1 Link to comment Share on other sites More sharing options...
ESET Insiders Trooper 65 Posted August 15, 2022 ESET Insiders Share Posted August 15, 2022 Same with me. I do not use screensavers but rather just lock my workstation. Link to comment Share on other sites More sharing options...
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