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Question about updates when computer is locked


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  • ESET Insiders

Hello.

I have a question about ESET definitions updates when computer is locked. It seems that during that period regular definitions updates are not performed but only pico updates are downloaded. After I unlock computer ESET updates right away.

Is this how it supposed to be or should regular updates also happen during the time that computer is locked?

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  • ESET Moderators

Hello,

check the Scheduler, by default Regular automatic update runs each hour.

Also information on tasks' last run is shown there...

15 hours ago, Minimalist said:

After I unlock computer ESET updates right away.

There is also Automatic update after user logon task scheduled, which might explain it.

Peter

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  • ESET Insiders

Hi. Thank you for your answer.

7 hours ago, Peter Randziak said:

Hello,

check the Scheduler, by default Regular automatic update runs each hour.

Also information on tasks' last run is shown there...

Automatic update task is enabled and working without problem when computer is not locked.

Last run time is shown at the time when I unlock computer and automatic update is performed. If I check log files - events all updates are logged there. Non of them happen when I have my system locked.

7 hours ago, Peter Randziak said:

There is also Automatic update after user logon task scheduled, which might explain it.

Peter

Automatic update after user logon is not enabled (default setting). I also did not log out and then log back in, I just locked my computer when I was away.

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My take on this is if the PC is in a Win locked screen state, Eset won't perform normal updating activity such as sig. and module updates. This is because Eset has to interact with the desktop to perform activities such as animation of the Eset desktop icon plus popup alerts that above noted updates have occurred.

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  • ESET Insiders

I can confirm that after disabling gamer mode updates are performed when computer is locked.

Thank you @Marcos for your help.

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  • Administrators

Does it happen with gamer mode detection of full-screen apps enabled and screen saver disabled?

image.png

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  • ESET Insiders

I don't have screensaver enabled. If I put my system in locked state (Windowskey + L) and gamer mode is enabled, updates are paused.

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  • ESET Insiders

Same with me.  I do not use screensavers but rather just lock my workstation.

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