JulienL 0 Posted August 8, 2022 Share Posted August 8, 2022 Hi, I am unable to update the Eset Management Agent on multiple computesr. I start a task for ESET Protect Component Upgrade and select about 50 computers. They are all online at the moment I start the update. All switch to Running Status but just a few, 8, manage to have a Finished Status in about 5min. The rest are still Running, its been 5 hour. My Eset console is up to date. Thank you. Link to comment Share on other sites More sharing options...
JulienL 0 Posted August 8, 2022 Author Share Posted August 8, 2022 Forgot to add, the version I want to upgrade to. Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,234 Posted August 8, 2022 Administrators Solution Share Posted August 8, 2022 Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log on troublesome clients for possible errors. If necessary, please open a support ticket for assistance with further troubleshooting. Link to comment Share on other sites More sharing options...
JulienL 0 Posted August 8, 2022 Author Share Posted August 8, 2022 Thank you, will do! I don't see any error, the agent seem to be running as usual, just not updated. I've opened a ticket. Link to comment Share on other sites More sharing options...
Recommended Posts