Charlie Queries 0 Posted August 8, 2022 Share Posted August 8, 2022 Connecting to firestick will say connection failed, please try again. I stopped ESET firewall and the PC connected to the fire stick. Can you send a link of setting up rules for Amazon Firestick, as I have tried various fixes from KB and nothing is working. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,703 Posted August 8, 2022 Administrators Share Posted August 8, 2022 You can unblock recently blocked communications using the firewall troubleshooting wizard: Link to comment Share on other sites More sharing options...
Charlie Queries 0 Posted August 8, 2022 Author Share Posted August 8, 2022 Firestick does not show up here, Also when you do interactive active blocking by popup message, the firestick tv doesn't popup to be blocked or allowed. Link to comment Share on other sites More sharing options...
itman 1,538 Posted August 8, 2022 Share Posted August 8, 2022 (edited) Refer to this article in regards to ports used by Amazon Firestick: https://www.nstec.com/what-firewall-ports-does-amazon-fire-tv-use/ . Probably the best way to resolve this is to switch Eset firewall Filtering mode to Learning mode just prior to connecting the Firestick. Once the Firestick has successfully connected, switch Eset firewall Filtering mode back to default Automatic mode. You can then review what firewall rules Eset created to accommodate Firestick connection. Edited August 8, 2022 by itman Link to comment Share on other sites More sharing options...
Charlie Queries 0 Posted August 10, 2022 Author Share Posted August 10, 2022 Hi Itman, I had faith in your response, however it created a rule and still couldn't connect. If I turned of the firewall of eset the firestick tv will connect straight away. If the firestick had eset would it see that and class it as safe? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,703 Posted August 10, 2022 Administrators Share Posted August 10, 2022 If temporarily pausing the firewall actually helps, please carry on as follows: Enable advanced logging under Help and support -> Technical support Reboot the machine Reproduce the issue Stop logging Collect logs with ESET Log Collector and upload the generated archive here. Link to comment Share on other sites More sharing options...
itman 1,538 Posted August 10, 2022 Share Posted August 10, 2022 6 hours ago, Charlie Queries said: I had faith in your response, however it created a rule and still couldn't connect. How did you connect the Firestick to your PC? Are you using a device such as described in this article: https://smarterhomeguide.com/use-a-firestick-on-your-computer/ section titled 'How To Use A Firestick On Your Computer'? Link to comment Share on other sites More sharing options...
Charlie Queries 0 Posted August 17, 2022 Author Share Posted August 17, 2022 Firestick is connected to a TV, tv+FireStick+laptop are all on the same network I will get the log data today Link to comment Share on other sites More sharing options...
Charlie Queries 0 Posted August 17, 2022 Author Share Posted August 17, 2022 I fixed it and have know Idea why it now worked. Thanks any how Link to comment Share on other sites More sharing options...
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