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ESET LiveGrid unavailable


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Guest Adam

Hello, wanted to ask for help. The "check file reputation" option been labeled as unavailable for me for few days now, well, the whole LiveGrid has been unavailable. ESET doesn't say anything about it on the main screen. I haven't changed anything in the settings but tried to restart LiveGrid which unfortunatelly didn't help. Any help is appreciated, thanks.

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  • Administrators

As per this Quick forum rules, do not report issues:

4, Ask only simple questions. If you want to report an issue, inquire about your license, etc., create a forum account first. This forum is not intended for lengthy discussions.

Please sign up for the forum and re-post in the appropriate product forum.

Also enclose logs created as follows:

  1. Enable advanced logging under Help and support -> Technical support
  2. Reboot the machine
  3. Reproduce the issue
  4. Stop logging
  5. Collect logs with ESET Log Collector and upload the generated archive to the forum (attachments are available only to the ESET staff).
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