Sonar 0 Posted September 30, 2014 Posted September 30, 2014 (edited) v8 on hxxp://www.twitch.tv has random chat disconnects (and possibly flash problems) on the site (not sure about others). Info eav_nt64_ENU.msi (english) = install system Windows 8.1 x64 firefox 32 The only way i know im getting timed out is my chat name colour changes and when this happens im typing in there chat and its not being sent to the room I am not being (timedout/kicked/banned) or anything by a human, I have to refresh to able to chat again. This only happens when i install the v8 EAV. I had this problem with the beta(v8) and went back to v7 which solved it. now with v8(Final) problem is back any ideas? edit i even added the twitch url with the * and still the same problem inside the url address management Edited October 1, 2014 by Sonar
Administrators Marcos 5,469 Posted October 2, 2014 Administrators Posted October 2, 2014 Does the problem persist after excluding the url from content filtering or after temporarily disabling protocol filtering in the advanced setup?
Sonar 0 Posted October 2, 2014 Author Posted October 2, 2014 the problem stays even after adding the *twitch.tv* url into "list of excluded from filtering". just done a clean install just to make sure my previous installl over v7 wasnt the cause. around 5 minutes ago twitch chat that i was in timed out - and had to refresh for others to see me talking. I know if i go back to v7 the twitch.tv chat is fine. Ive asked a few other people and they have no problems at all so im puzzled the only other program i have running is comodo firewall, I'm going to try exiting that to see weather v8 is conflicting, I will be back later to see if i still face the problem.
Administrators Marcos 5,469 Posted October 2, 2014 Administrators Posted October 2, 2014 Also try temporarily disabling protocol filtering, just to rule out the possibility that the issue is caused by the Internet protection module.
Sonar 0 Posted October 2, 2014 Author Posted October 2, 2014 (edited) Also try temporarily disabling protocol filtering, just to rule out the possibility that the issue is caused by the Internet protection module. unticking the box "enable application content filtering" and leaving "intergrate into system" ticked seems to have solved the problem 1+ hour and my chat is fine with a few tabs open. at times the timeout could happen within 5 minutes of joining a chat channel through twitch and then other times randomly. the video playback doesnt seem to have a problem it was just the chat part of the site. I will leave that option off for a while and be back here. edit 1 just to clear things up i was using the "web access protection - url address management" when entering the url for excluded. (grayed out now since doing the above) for protocol filtering "excluded programs" nothing was ticked. (not sure if i was meant to tick the box for firefox). edit 2 my twitch chat has been fine since i turned that option off. edit 3 I left the option off for a days and as soon as I turn it back on the problem is back (something in v8 is dodgy) I also tried just ticking the box for "firefox" in the excluded programs -> that didnt get rid of the problem. Edited October 4, 2014 by Sonar
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