informatech 0 Posted August 4, 2022 Share Posted August 4, 2022 Good evening to everyone, I wanted to report that after launching the update in question on my on premise virtual machine, I receive the following error message when I try to access the console: Login failed: Connection has failed with state "loginConnectionStateNotConnected". I checked the version of the odbc driver: Odbc 8.0 Unicode Driver Odbc 8.0 Ansi Driver. Thanks in advance Link to comment Share on other sites More sharing options...
bruno67 0 Posted August 5, 2022 Share Posted August 5, 2022 Hello, I confirm ,I have the same issue on my ubuntu 1804. I contacted the eset support , but they answered me that they were not competent under linux Link to comment Share on other sites More sharing options...
bruno67 0 Posted August 8, 2022 Share Posted August 8, 2022 I found the solution , 1/verify if you have the good version of mysql odbc connector (for me myodbc-installer -d -l) MySQL ODBC 8.0 then open your odbc.ini and check [MySQL ODBC 8.0] Driver=/usr/local/lib/libmyodbc8a.so Setup=/usr/local/lib:libmyodbc8S.so FileUsage=1 UsageCount=3 Link to comment Share on other sites More sharing options...
Mr.Gains 4 Posted August 8, 2022 Share Posted August 8, 2022 I thought I saw somewhere we can't go above 5.x ODBC driver for MySQL? Was this recently change for ESET Protect? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted August 8, 2022 Administrators Share Posted August 8, 2022 On 8/5/2022 at 10:31 AM, bruno67 said: I contacted the eset support , but they answered me that they were not competent under linux Technical support must not refuse a ticket just because they are not well versed in a particular OS for instance. They can contact ESET HQ for assistance, if necessary. We have reached out to French technical support to explain why they refused your ticket, however, it would help if we could get the ticket ID for identification. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted August 8, 2022 Administrators Share Posted August 8, 2022 39 minutes ago, Mr.Gains said: I thought I saw somewhere we can't go above 5.x ODBC driver for MySQL? Was this recently change for ESET Protect? A list of supported MySQL ODBC drivers is available at https://help.eset.com/protect_install/91/en-US/database_requirements.html: 5.1, 5.2 5.3.0-5.3.10 8.0.16, 8.0.17 8.0.27 (Windows only) Mr.Gains and rgoldman 2 Link to comment Share on other sites More sharing options...
Rasko 0 Posted August 22, 2022 Share Posted August 22, 2022 (edited) I get that same error and i have it with linux (red type).I tried going terminal and downgrading odbc to 5.3 and it didnt work still! I m now trying to find link to 8.0 version similar to this one https://downloads.mysql.com/archives/get/p/10/file/mysql-connector-odbc-5.3.10-1.el7.x86_64.rpm so i can pull new version again but no luck. If anyone can find me such link i would be gratefull. Edited August 22, 2022 by Rasko Stuff i forgot to write! Link to comment Share on other sites More sharing options...
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