Endpoint Security blocks file shares over VPN

[Kerstin 0]

Hallo,
Nach der Installation von ESET Endpoint Security wird der Zugriff auf den Remote Desktop und die Dateifreigaben über VPN geblockt.
Zwar können vertrauenswürdige Adressen konfiguriert werden, aber diese Adressen sind nicht von allen VPN Benutzern bekannt.
Wie kann dieser Schutz deaktiviert werden ?

Gruß
kb

 

Machine translation:

After installing ESET Endpoint Security, access to remote desktop and file shares via VPN is blocked.
Although trusted addresses can be configured, these addresses are not known by all VPN users.
How can this protection be deactivated?

Edited August 4, 2022 by Marcos
Machine translation added

[Marcos 5,725]

Please post in English since this is an English forum.

Is it ESET Endpoint for Windows or Mac OS?

[Kerstin 0]

hello marcos.

eset endpoint security for windows blocks all directory shares for vpn users.

it is possible to add external ip adresses/ networks to the trustet zone,
but this doesn't work for all users (unknown or changing networks/ ip adresses).

how to open the firewall for windows shares ?  

[Marcos 5,725]

File sharing is allowed only in the trusted zone. Adding arbitrary networks to the trusted zone would not be safe.