Janus 210 Posted June 11, 2013 Share Posted June 11, 2013 (edited) Hey there ! Issue: Can't open Windows 8 email . Details: Windows 8 64 bit full patch. Eset smart security 7 beta version 7.0.28.0 , Default setting (nothing changes) VD 8437. (no other real time or on demand scanners is installed on this beta platform.)When beta 7 is uninstalled, then is Windows mail fully functional Again Regards, Janus Edited July 4, 2013 by Janus Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted June 11, 2013 Administrators Share Posted June 11, 2013 With v6 you didn't encounter this problem? If possible, try to narrow it down to the particular module by disabling protection modules, one at a time. Link to comment Share on other sites More sharing options...
Janus 210 Posted June 11, 2013 Author Share Posted June 11, 2013 (edited) Hi No problem with version 6.0.316.0 of Eset Smart Security. Can open all other boxes, except Windows mail. Have been using an hour to try to narrow it down a bit. Tried to deactivated almost all features, methodological, one at a time, as you said. The only boxes in Ess that I have skipped is, Parentel control-update-tools and user interface.(I didn't find them relevant for the problem). Furthermore, what I find a bit strange is that I can see emails received, but can't open the mail, unless I uninstall Eset Smart security. (if I go to outlook.com through my browser, where I have my private mail accont, then I have access to my mail). IT should be straightforward to check if this is reproducible for others. An update: It seems that I am not alone, after all: hxxp://www.wilderssecurity.com/showpost.php?p=2239513&postcount=3 Regards, Janus =)) Edited June 11, 2013 by Janus Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted June 11, 2013 Administrators Share Posted June 11, 2013 There's actually an issue with Metro applications; I was able to reproduce it on my alternate home computer. Renaming the HIPS driver makes the issue go away. Will report it to the developers right away. Link to comment Share on other sites More sharing options...
Janus 210 Posted June 11, 2013 Author Share Posted June 11, 2013 Thank you Marcos, will do a system image backup, and then try your solution tomorrow. Appreciate your prompt feedback. Regards, Janus :-)) Link to comment Share on other sites More sharing options...
Janus 210 Posted June 12, 2013 Author Share Posted June 12, 2013 Here there Just a quick feedback, everythings works again in Windows 8 metro. Regards, Janus Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted June 12, 2013 Administrators Share Posted June 12, 2013 Here there Just a quick feedback, everythings works again in Windows 8 metro. Regards, Janus Thank you for the positive feedback Janus Link to comment Share on other sites More sharing options...
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