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Can't open Windows 8 email


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Hey there !

Issue: Can't open Windows 8 email .

Details: Windows 8 64 bit full patch. Eset smart security 7 beta version 7.0.28.0 , Default setting (nothing changes) VD 8437. (no other real time or on demand scanners is installed on this beta platform.)When beta 7 is uninstalled, then is Windows mail fully functional Again

 

 

Regards, Janus

Edited by Janus
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With v6 you didn't encounter this problem? If possible, try to narrow it down to the particular module by disabling protection modules, one at a time.

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Hi

 

No problem with version 6.0.316.0 of Eset Smart Security. Can open all other boxes, except Windows mail. Have been using an hour to try to narrow it down a bit. Tried to deactivated almost all features, methodological, one at a time, as you said. The only boxes in Ess that I have skipped is, Parentel control-update-tools and user interface.(I didn't find them relevant for the problem). Furthermore, what I find a bit strange is that I can see emails received, but can't open the mail, unless I uninstall Eset Smart security. (if I go to  outlook.com through my browser, where I have my private mail accont, then I have access to my mail). IT should be straightforward to check if this is reproducible for others.

 

An update: It seems that I am not alone, after all: hxxp://www.wilderssecurity.com/showpost.php?p=2239513&postcount=3

 

 

Regards, Janus =))

Edited by Janus
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There's actually an issue with Metro applications; I was able to reproduce it on my alternate home computer. Renaming the HIPS driver makes the issue go away. Will report it to the developers right away.

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Thank you Marcos, will do a system image backup, and then try your solution tomorrow. Appreciate your prompt feedback.

 

Regards, Janus :-))

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Here there :)

Just a quick feedback, everythings works again in Windows 8 metro.

Regards, Janus

 

Thank you for the positive feedback Janus :)

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