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eset antispam outlook problem

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how can i configure eset to NOT move mails into junk folder. i already whitelisted the senders address and disabled "move to junk folder" but i think eset is also scanning the content...we are getting spam reports every night from our mail gateway and sometimes those mails are getting junked away... is there a way to fully exclude a senders address and mail content from getting scanned? thanks 

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