kamiran.asia 5 Posted July 28, 2022 Share Posted July 28, 2022 Hi dears , It seems that there is problem with offline repository in v9.1.1295.0 We create offline repository with newest mirror tool but can not create installers. this is the ESET protect log : 2022-07-28 20:44:02 Information: CRepositoryModule [Thread 13d4]: CMetadataProcessorV3: Downloading file from https://192.168.71.39:3128/com/eset/apps/business/eea/mac/v6/6.10.300.1/eea_osx_fin.pkg.eula/manifest.erm has failed 3 times. reposiroty server is set to hxxp://192.168.71.39:3128 , ESET Protect try to download from https !!? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted July 28, 2022 Administrators Share Posted July 28, 2022 Since this will likely require deeper investigation, please open a support ticket so that the case is properly tracked. kamiran.asia 1 Link to comment Share on other sites More sharing options...
kamiran.asia 5 Posted July 28, 2022 Author Share Posted July 28, 2022 1 hour ago, Marcos said: Since this will likely require deeper investigation, please open a support ticket so that the case is properly tracked. Done. Link to comment Share on other sites More sharing options...
kamiran.asia 5 Posted July 30, 2022 Author Share Posted July 30, 2022 On 7/29/2022 at 1:25 AM, Marcos said: Since this will likely require deeper investigation, please open a support ticket so that the case is properly tracked. Ticket #00401625 is created. Notifikácia o novej servisnej požiadavke #00401625 - Problem With offline Reposiroty in ESET Protect 9.1 - ref:_00D0Y1lCTe._5001n1nHMIR:ref Link to comment Share on other sites More sharing options...
kamiran.asia 5 Posted August 5, 2022 Author Share Posted August 5, 2022 On 7/29/2022 at 1:25 AM, Marcos said: Since this will likely require deeper investigation, please open a support ticket so that the case is properly tracked. After 5 days we did not receive any answer from Ticket #00401625 dear @Marcos Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted August 5, 2022 Administrators Share Posted August 5, 2022 Thanks for the heads-up. I've asked a colleague to check the status of the ticket and to possibly escalate it, if needed. Link to comment Share on other sites More sharing options...
kamiran.asia 5 Posted August 5, 2022 Author Share Posted August 5, 2022 36 minutes ago, Marcos said: Thanks for the heads-up. I've asked a colleague to check the status of the ticket and to possibly escalate it, if needed. As Always you're awesome @Marcos Link to comment Share on other sites More sharing options...
RedDragon 0 Posted September 14, 2022 Share Posted September 14, 2022 we have the same problem in offline repository. ESET Protect console want to load files from https !! https://ip:3128/.... Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted September 14, 2022 Administrators Share Posted September 14, 2022 18 minutes ago, RedDragon said: we have the same problem in offline repository. ESET Protect console want to load files from https !! https://ip:3128/.... I'm not sure if this is the same issue as that reported by the OP. Do you mean that you have set up the repository url to http but ESET PROTECT attempts to connect via https? Please open a support ticket so that the case is properly tracked. Link to comment Share on other sites More sharing options...
RedDragon 0 Posted September 14, 2022 Share Posted September 14, 2022 10 minutes ago, Marcos said: I'm not sure if this is the same issue as that reported by the OP. Do you mean that you have set up the repository url to http but ESET PROTECT attempts to connect via https? Please open a support ticket so that the case is properly tracked. yes . we enable trace logging and find out eset try to download files from https://ip:3128 ?! So repository will not load and show empty. This problem accured at new 9.1 console Link to comment Share on other sites More sharing options...
J S 0 Posted September 21, 2022 Share Posted September 21, 2022 Hi Having the same issue. Repository server set to http but ESET Protect installer (9.1) redirects to https. Do I need to open a support ticket also? TIA Link to comment Share on other sites More sharing options...
Recommended Posts