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Offline Repository Problem in Protect 9.1.1295.0


kamiran.asia
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Hi dears ,

It seems that there is problem with offline repository in v9.1.1295.0

We create offline repository with newest mirror tool but can not create installers.

this is the ESET protect log :

2022-07-28 20:44:02 Information: CRepositoryModule [Thread 13d4]: CMetadataProcessorV3: Downloading file from https://192.168.71.39:3128/com/eset/apps/business/eea/mac/v6/6.10.300.1/eea_osx_fin.pkg.eula/manifest.erm has failed 3 times.

 

reposiroty server is set to hxxp://192.168.71.39:3128 , ESET Protect try to download from https !!?

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1 hour ago, Marcos said:

Since this will likely require deeper investigation, please open a support ticket so that the case is properly tracked.

Done.

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On 7/29/2022 at 1:25 AM, Marcos said:

Since this will likely require deeper investigation, please open a support ticket so that the case is properly tracked.

Ticket #00401625 is created.

Notifikácia o novej servisnej požiadavke #00401625 - Problem With offline Reposiroty in ESET Protect 9.1 - ref:_00D0Y1lCTe._5001n1nHMIR:ref

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On 7/29/2022 at 1:25 AM, Marcos said:

Since this will likely require deeper investigation, please open a support ticket so that the case is properly tracked.

After 5 days we did not receive any answer from Ticket #00401625 dear @Marcos

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  • Administrators

Thanks for the heads-up. I've asked a colleague to check the status of the ticket and to possibly escalate it, if needed.

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36 minutes ago, Marcos said:

Thanks for the heads-up. I've asked a colleague to check the status of the ticket and to possibly escalate it, if needed.

As Always you're awesome  @Marcos

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  • 1 month later...
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18 minutes ago, RedDragon said:

we have the same problem in offline repository. ESET Protect console want to load files from https !! 

https://ip:3128/....

I'm not sure if this is the same issue as that reported by the OP.  Do you mean that you have set up the repository url to http but ESET PROTECT attempts to connect via https? Please open a support ticket so that the case is properly tracked.

image.png

 

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10 minutes ago, Marcos said:

I'm not sure if this is the same issue as that reported by the OP.  Do you mean that you have set up the repository url to http but ESET PROTECT attempts to connect via https? Please open a support ticket so that the case is properly tracked.

image.png

 

yes . we enable trace logging and find out eset try to download files from https://ip:3128 ?! So repository will not load and show empty.

This problem accured at new 9.1 console

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Hi

Having the same issue. Repository server set to http but ESET Protect installer (9.1) redirects to https. Do I need to open a support ticket also?

TIA

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