tbsky 8 Posted July 26, 2022 Share Posted July 26, 2022 Hi: some of our users are using endpoint 8.0. we plan to upgrade them when 9.1 is mature. but users complained that eset give red alarm about the 8.0 product will be outdated at 2022 November. I check the default notification policy and the "Product Outdated" showing is disabled. is there other policy to disable the red alarm? or I need to force the default policy to make it work? attach the default policy picture. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,705 Posted July 26, 2022 Administrators Share Posted July 26, 2022 No, it's not possible to disable it since the warning doesn't come from the product itself but from a module. Link to comment Share on other sites More sharing options...
tbsky 8 Posted July 26, 2022 Author Share Posted July 26, 2022 53 minutes ago, Marcos said: No, it's not possible to disable it since the warning doesn't come from the product itself but from a module. that's too bad. it means currently endpoint 8.0 warning is out of control although is it still usable until November. as an administrator I know when is the good time to upgrade the product. maybe this time the mistake can not be recovered. I really hope next time Eset won't make false alarm to our users. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,705 Posted July 27, 2022 Administrators Share Posted July 27, 2022 If needed, please open a support ticket as we could offer a solution regarding the notifications. Link to comment Share on other sites More sharing options...
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