The_Eagle_007 2 Posted July 21 Share Posted July 21 I am using a keyboard splitter app over Windows PC which is used for Gaming purpose for keyboard. I recently found that it has 2 Virustotal detections and ESET is showing the app clean. I wanted to submit the file for analysis and to make sure that its safe. But unable to email at samples@eset.com as Gmail is not allowing the password protected file to be attached to the email. Please help me to send the file for analysis and I want to receive the update of the result. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,304 Posted July 21 Administrators Share Posted July 21 Submitting it via the built-in form with a contact email address entered will prioritize the submission and make it easier to distinguish from the junk that many users submit anonymously. Quote Link to comment Share on other sites More sharing options...
The_Eagle_007 2 Posted July 22 Author Share Posted July 22 Can someone help me how to submit it to the ESET for analysis ? Quote Link to comment Share on other sites More sharing options...
ESET Support notimportant 5 Posted July 22 ESET Support Share Posted July 22 https://help.eset.com/eis/15/en-US/?idh_charon_file.html Quote Link to comment Share on other sites More sharing options...
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