st3fan 5 Posted January 10 Share Posted January 10 FYI, the settings I mentioned above are working for us at the moment. Outlook performance is ok using 9.1.2060.0. So to summarise, this is what we have configured. Special settings: Attachment handling optimization: enabled Advanced email client processing: disabled Email to scan: Received email: enabled Sent email: disabled Read email: disabled Modified email: disabled Quote Link to comment Share on other sites More sharing options...
Laskmar 0 Posted January 24 Share Posted January 24 On 12/8/2022 at 9:41 PM, Marcos said: To quote developers: Disabling "Advanced email client processing" disables some of the new features which may help resolve some issues with slow accounts. We believe that the latest version of the Outlook plug-in which will be included in the next Endpoint v10 hotfix scheduled for Jan 2023 will eventually resolve the performance issues without the need to disable plug-in settings. Can you provide us an update with this release please and how we can verify of the new version deployed ? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,551 Posted January 24 Administrators Share Posted January 24 9 hours ago, Laskmar said: Can you provide us an update with this release please and how we can verify of the new version deployed ? We are finalizing the service release of Endpoint v10. When released, you can send a software install task to clients to upgrade them to the latest version or wait 2-4 weeks until it upgrades automatically if you have automatic program updates enabled. Quote Link to comment Share on other sites More sharing options...
Georgi Stoychev 0 Posted Wednesday at 10:51 AM Share Posted Wednesday at 10:51 AM On 1/24/2023 at 8:07 PM, Marcos said: We are finalizing the service release of Endpoint v10. When released, you can send a software install task to clients to upgrade them to the latest version or wait 2-4 weeks until it upgrades automatically if you have automatic program updates enabled. Hi! We have updated our endpoints to v10.2034, but as the days are passing by, we are getting more and more complains from employees about Outlook freezing/lagging. Is there going to be another update/fix? Quote Link to comment Share on other sites More sharing options...
tchapuisat 0 Posted Thursday at 10:21 AM Share Posted Thursday at 10:21 AM On 1/24/2023 at 7:07 PM, Marcos said: We are finalizing the service release of Endpoint v10. When released, you can send a software install task to clients to upgrade them to the latest version or wait 2-4 weeks until it upgrades automatically if you have automatic program updates enabled. Still the same here with v10.2034. Now it's 2 month without Outlook protection for a lot of customers. When your release the next version ? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,551 Posted Thursday at 10:36 AM Administrators Share Posted Thursday at 10:36 AM Please carry on as follows: With Endpoint 10.0.2034 installed and Outlook not running, enable advanced logging under Help and support -> Technical support Launch Outlook and reproduce the issue Quit Outlook Stop logging Collect logs with ESET Log Collector and upload the generated archive here. Quote Link to comment Share on other sites More sharing options...
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