ESET Toolbar in Outlook non-functional with new version 15.2.11.0 Internet Security

[Guest tsajn]

Internet Security version 15.1.12.0 updated to 15.2.11.0, ESET toolbar in Outlook 2007 in (2) of my Windows 7 machines exist, but, non-functional.

No ESET option in drop down list.

All email send and receive as before, no spam protection.

Reinstalled Internet Security version 15.0.16.0, ESET toolbars now fully functional. 

ESET option listed in drop down list.

WHY?

[Marcos 4,935]

Please carry on as follows:

1. Close MS Outlook and make sure that its process is not running.
2. Enable advanced logging under Help and support -> Technical support
3. Reproduce the issue
4. Stop logging
5. Collect logs with ESET Log Collector and open a support ticket with your local ESET distributor.