"another Active Firewall Detected"

[tmrd 0]

Hi,

 

When I open the Eset Cyber Security Pro's GUI, I see a warning states that "we recommend that you disable your other firewall to prevent possible performance issues".

 

Should I click on that text?

[planet 232]

Hi tmrd,

 

It's likely that you have Mac OS X's built in Firewall enabled, which ESET recommends you disable.

 

Clicking on that text will open the relevant window for you to turn it off so only one Firewall is running (which is ESET's).

 

You can also do it manually by clicking on the Apple logo on the top left of the screen, then 'System Preferences...', 'Security & Privacy', the 'Firewall' tab, and clicking 'Turn Off Firewall'. If the button is greyed out, click on the lock on the bottom left of the window and enter an Administrator's username and password to be able to click on it. Restart (or log off and on again) for ESET to recognise the changes that you've made and you should be done.

 

If the message continues to appear or the build in OS X Firewall is already disabled, you may have another third party firewall installed. 

[tmrd 0]

Hi tmrd,

 

It's likely that you have Mac OS X's built in Firewall enabled, which ESET recommends you disable.

 

Clicking on that text will open the relevant window for you to turn it off so only one Firewall is running (which is ESET's).

 

You can also do it manually by clicking on the Apple logo on the top left of the screen, then 'System Preferences...', 'Security & Privacy', the 'Firewall' tab, and clicking 'Turn Off Firewall'. If the button is greyed out, click on the lock on the bottom left of the window and enter an Administrator's username and password to be able to click on it. Restart (or log off and on again) for ESET to recognise the changes that you've made and you should be done.

 

If the message continues to appear or the build in OS X Firewall is already disabled, you may have another third party firewall installed. 

 

Thank you for your response.