Jump to content

ESET Endpoint Shutting Down After MODULE UPDATE with 9.1.2051.0


Recommended Posts

Note -- this is not the same problem as reported with ESET shutting down computers after a scheduled scan. ESET is shutting down all of my computers after a successful MODULE UPDATE.

Steps to reproduce the issue are below:

Using Endpoint Antivirus 9.1.2051.0, even with the new configuration module 2011.5 from the pre-release channel, I set my automatic update schedule to check every 60 minutes. Every time it detects a new version of the Detection Engine (or any other module) and updates it, ESET shuts our computers down with a 30 second warning. This began with the upgrade to 9.1.2051.0 from 9.0.2046.0.

I opened a support ticket regarding this issue.

Link to comment
Share on other sites

4 minutes ago, Peter Randziak said:

Hello @Rob Schember

This is a known issue that has been discussed at https://forum.eset.com/topic/32875-eset-endpoint-shutting-down-after-scheduled-scan-with-9120510

I would recommend to watch it for further updates...

Peter

That issue was regarding shutting down the computers after a scheduled scan. This issue is regarding shutting down the computers after a module update. This is occurring even with the new configuration module 2011.5 from the pre-release channel which was reported to fix the issue with the problem in that other thread.

Link to comment
Share on other sites

  • ESET Moderators

Hello @Rob Schember,

I replied at https://forum.eset.com/topic/32875-eset-endpoint-shutting-down-after-scheduled-scan-with-9120510/?do=findComment&comment=153066

I hope you will be able to fix it based on it.

If not, we are ready to assist you, but I won't be available much during the weekend (CEST), if you need the assistance now I would recommend to contact the local support...

Peter

Link to comment
Share on other sites

On 7/1/2022 at 3:02 PM, Peter Randziak said:

Hello @Rob Schember,

I replied at https://forum.eset.com/topic/32875-eset-endpoint-shutting-down-after-scheduled-scan-with-9120510/?do=findComment&comment=153066

I hope you will be able to fix it based on it.

If not, we are ready to assist you, but I won't be available much during the weekend (CEST), if you need the assistance now I would recommend to contact the local support...

Peter

I think there may have been some corruption in the scheduled tasks. I was able to resolve the issue by deleting all of the scheduled tasks that were being pushed down by ESET PROTECT and recreating them. All computers have been stable all weekend.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...