Eset Live Grid Doesn't Works

[ggen 0]

Hi,on my sony android 4.0.4 Live Grid doesn't works but is enabled in menu,

I don't see any data connection to eset servers,no splash screen.....signatures update work.

Why?

Edited September 22, 2014 by ggen

[rugk 397]

Normally it also don't shows any splash screen. It works silent in the background.

 

But anyway you can see it. If you e.g. run a full scan, at the end the small message "Communication to ESET LiveGrid" shows up, but it also disappears quickly.

Edited September 23, 2014 by rugk

[ggen 0]

Thanks Rugk,but i know this and at the end of full scan it doesn't show the splash screen that i see on another device own,and no connection to server.

Update works.

I try to reinstall but nothing....what can i do?

[rugk 397]

I think it is not connecting to LiveGrid at every scan - only when needed or maybe in a specific time period.

So maybe it is working (and you just don't see it) and you don't have to worry.

Edited September 23, 2014 by rugk

[Marcos 5,071]

and no connection to server.

Don't know what kind of connections to what servers you mean. Live Grid works silently in the background. If it's necessary to retrieve some info from Live Grid servers, the program will connect to them. If not, it won't connect.