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False positive Anti-Theft


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I decided to make the movie from avast pro to ESET pro. The immediate issue I'm running into is with anti-theft and being locked out for a false positive SIM card change or suspicious behavior. This happens at random and frequently so far, but only when the phone is in use. It status the IMSE has been changed. It also shows multiple SIMs on file. So far, four were there. One wasn't able to be deleted. 

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Couldn't it be that you touched (removed, edited) some special contacts on the SIM card? If not, please open a support ticket with your local ESET partner for further troubleshooting.

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