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Smart Security Not Updating Virus Signatures


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Hello,

 

Example: Let's say I start the PC (ESET updates) then I go through some Windows updates and have to reboot...then at next boot up it will not check again automatically if an hour hasn't passed since the last update check was performed.

 

Edit:

Just to clarify...

Do you mean you booted up first time today? -> (Yes then it should check and update if any new VSD is available)

Or did you restart the PC just to see if it would auto update? 

 

Hmmm....How does the update tasks look in your scheduler?

 

The update tasks have not changed due to the recent 30mb update that was released.

Edited by SweX
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This problem hit at quite an inconvenient time for me.

Until now, I stuck at 10435.

My country (Vietnam) connection to Europe or America was severely reduce in term of speed and bandwidth because of damaged undersea cable.

Large update pack + restricted foreign bandwidth = mission impossible.

:(

Anyway, is there any way to perform offline update for ESET v7?

Edited by klv12gcn
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Hello,

 

Example: Let's say I start the PC (ESET updates) then I go through some Windows updates and have to reboot...then at next boot up it will not check again automatically if an hour hasn't passed since the last update check was performed.

 

Edit:

Just to clarify...

Do you mean you booted up first time today? -> (Yes then it should check and update if any new VSD is available)

Or did you restart the PC just to see if it would auto update? 

 

Hmmm....How does the update tasks look in your scheduler?

 

The update tasks have not changed due to the recent 30mb update that was released.

 

Well, first of, today it did auto update when I booted up my computer. So, I guess that part is solved now.

 

I usually only have my computer on when I'm using it, otherwise it is off. So yesterday I booted it up just once, and indeed did restart it to see if it would auto update. Which it normally does. It however didn't.

 

Now, about 3 - 5 minutes later when I booted up my laptop it did auto update. So, I thought it still wasn't solved, or maybe had to do with the fact my laptop is running Windows 32-bit and my computer 64-bit. There was a similar issue with ESET before some time ago with my 64-bit computer - it couldn't update because of a fault in a module. That's why I wondered.

 

Anyway, the behaviour I saw yesterday isn't uncommon for me really. I mean, updates showing on the website and not being applied yet. Servers could still be syncing etc., which is ok. I guess this is what I experienced yesterday, but because I already had issues with updating for days I just assumed it wasn't fixed yet.

Edited by metalalbert
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Last update was 10446 yesterday. Virus signature now up to 10448 and no auto update. Behaving like it was 2-3 days ago with trying to update to 10444. Is this another large file? This is getting to be an annoyance having to check manually every 15 mins. or so. What is going on? If you need more bandwidth and servers, then you need it, period!

 

PS - I guess I just saw what's going on. Went to the threat sense page and saw what a whopper of an update 10448 is! Guess this is round 2 from what happened a few day ago. OK, I'll just be patient and get on as it can. BTW, 10444 did get installed via auto update, so all the waiting and manual button pushing was just an exercise in futility. Guess I'll just wait my turn.

Edited by Olliesound
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Ok, another update on my issue. Hourly check updated as well. I guess that solves my issues :)

Hey! Sounds good let's hope it continues. :) I read your other post too, well if you get update issues again in the future or faulty module just write here about it so we can get to the bottom of it. 

 

Yes what you said about the sync can be true, especially if we compare both sites where we can view the VSD info as they can be out of sync once in a while.

Edited by SweX
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