Necro PC 3 Posted June 7 Share Posted June 7 Hello, I previously created a topic that talks about the ESET gui crash when analyzing usb drive, and I knew in that topic that the cause of the problem is the usb drive itself, but I tried analyzing the usb drive using Kaspersky, which analyze it without problems, I think the problem is with the software and not the usb drive. New_Style_xd 1 Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,244 Posted June 7 Administrators Share Posted June 7 Please open a support ticket since further investigation will be needed. It's possible that developers will need to reproduce the issue using the same USB key which is not faulty. Quote Link to comment Share on other sites More sharing options...
Necro PC 3 Posted June 8 Author Share Posted June 8 Thank you for your response, but where can I open a ticket for the developers? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,244 Posted June 8 Administrators Share Posted June 8 You can create a support ticket via https://go.eset.com/contact-support/. Quote Link to comment Share on other sites More sharing options...
Necro PC 3 Posted June 8 Author Share Posted June 8 thank you, but ESET needs some improvement. New_Style_xd 1 Quote Link to comment Share on other sites More sharing options...
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