Necro PC 3 Posted June 7, 2022 Share Posted June 7, 2022 Hello, I previously created a topic that talks about the ESET gui crash when analyzing usb drive, and I knew in that topic that the cause of the problem is the usb drive itself, but I tried analyzing the usb drive using Kaspersky, which analyze it without problems, I think the problem is with the software and not the usb drive. New_Style_xd 1 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted June 7, 2022 Administrators Share Posted June 7, 2022 Please open a support ticket since further investigation will be needed. It's possible that developers will need to reproduce the issue using the same USB key which is not faulty. Link to comment Share on other sites More sharing options...
Necro PC 3 Posted June 8, 2022 Author Share Posted June 8, 2022 Thank you for your response, but where can I open a ticket for the developers? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted June 8, 2022 Administrators Share Posted June 8, 2022 You can create a support ticket via https://go.eset.com/contact-support/. Link to comment Share on other sites More sharing options...
Necro PC 3 Posted June 8, 2022 Author Share Posted June 8, 2022 thank you, but ESET needs some improvement. New_Style_xd 1 Link to comment Share on other sites More sharing options...
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