GreyGhost 9 Posted September 18, 2014 Share Posted September 18, 2014 The current signature is 10437 but my program is showing 10435 and is stating "up to date" when I try to update. Program expires 12/2014. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted September 18, 2014 Administrators Share Posted September 18, 2014 Update servers may be temporarily overloaded due to a larger update that has been released. You can attempt to update ESET manually or simply wait until it updates automatically. Link to comment Share on other sites More sharing options...
Solution GreyGhost 9 Posted September 18, 2014 Author Solution Share Posted September 18, 2014 Thank you for responding. The support on this forum is very good. The program is updating now. Link to comment Share on other sites More sharing options...
slarkins 5 Posted September 18, 2014 Share Posted September 18, 2014 I manually ran my updater...it now shows downloaded signature 10425 (20140916)...i have one client on a alptop who updates via internet if he cant see ERA server and he is at 10437...all the rest of my endpoints show 10435 Link to comment Share on other sites More sharing options...
rcash 0 Posted September 18, 2014 Share Posted September 18, 2014 Still not updating for me as well, stuck at 10436. I tried manually updating as well. Link to comment Share on other sites More sharing options...
ugarx 0 Posted September 19, 2014 Share Posted September 19, 2014 Same here. My NOD32 Antivirus 4 (Business Edition) was stuck on 10434 and wouldn't update, manually or otherwise. It continued to say "Update of the virus signature database not necessary" and "The installed virus signature database is current." Of course, I knew it was not current. These signatures were over 24 hours old. Suddenly, right after I created an account on forum.eset.com to post this comment, it finally allowed me to manually update to the current signatures (10440). This manual update procedure had failed to work, many times today. Strange. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted September 19, 2014 Administrators Share Posted September 19, 2014 This manual update procedure had failed to work, many times today. Strange. Not that strange. If update servers are pretty busy, it may take some time until update succeeds. By running manual update you won't lower the traffic on the servers, however, the more times you try the bigger chance an update server will be able to serve the update. To make it clear, this was an unusually large update downloaded by all users (11-33 MB), hence it took longer for everyone to get updated. If you update regularly, basically all further updates will be only about a few kB in size. Link to comment Share on other sites More sharing options...
siljaline 57 Posted September 19, 2014 Share Posted September 19, 2014 Now at VSD Update 10441 on ESET Endpoint. Not showing delayed updates from where I sit. Link to comment Share on other sites More sharing options...
Piotrek 1 Posted September 19, 2014 Share Posted September 19, 2014 Same here. My NOD32 Antivirus 4 (Business Edition) was stuck on 10434 and wouldn't update, manually or otherwise. It continued to say "Update of the virus signature database not necessary" and "The installed virus signature database is current." Of course, I knew it was not current. These signatures were over 24 hours old. Suddenly, right after I created an account on forum.eset.com to post this comment, it finally allowed me to manually update to the current signatures (10440). This manual update procedure had failed to work, many times today. Strange. I have the same problem. Nod says ''The installed virus signature database is current." even though I have the old signature database With the manual update also need to try several times to update Link to comment Share on other sites More sharing options...
siljaline 57 Posted September 19, 2014 Share Posted September 19, 2014 One of the Helpers from here has started a thread at Wilders forums. hxxp://www.wilderssecurity.com/threads/nod32-not-updating-virus-database-18-sept-2014.368331/ I wouldn't expect ESET staff to monitor two threads on different forums. I've made ESET aware of this ongoing problem via email as it is a problem. Link to comment Share on other sites More sharing options...
Wrogg 5 Posted September 19, 2014 Share Posted September 19, 2014 both mine say up to date, and have done since yesterday morning, what kind of server is being used in the UK? Link to comment Share on other sites More sharing options...
Miyagi 19 Posted September 19, 2014 Share Posted September 19, 2014 (edited) Installed NOD32 to a new PC and after the 1st update, it shows: Virus signature database: 10417 (20140915) Tried clicking update button but still shows the above info. Edited September 19, 2014 by miyagi Link to comment Share on other sites More sharing options...
siljaline 57 Posted September 19, 2014 Share Posted September 19, 2014 Flushing your Update Cache helps - especially in the odd event ESET has a large VSD (virus signature definition) file or files sitting on the update server. Link to comment Share on other sites More sharing options...
Miyagi 19 Posted September 19, 2014 Share Posted September 19, 2014 (edited) Thanks Siljaline. Will wait for couple of days to settle. I still love ESET! Edited September 19, 2014 by miyagi Link to comment Share on other sites More sharing options...
siljaline 57 Posted September 19, 2014 Share Posted September 19, 2014 Thanks Siljaline. Will wait for couple of days to settle. I still love ESET! Most welcome ! ESET have issued an ALERT - Regular updates may take longer than normal—large update size is due to significant product upgrades The latest ESET product update is larger than usual and may cause longer than expected download times. The rest of the ALERT - hxxp://kb.eset.com/esetkb/index?page=content&id=ALERT41 | note that this link will die once the issue is resolved. ESET are working on it. Flush your update caches and let your software do the rest of the work. Not having the absolute latest virus signature definitions is not the end of the planet. This is an abnormal situation which has been explained already and is in the process of being remedied (fixed). Thanks for choosing ESET. Link to comment Share on other sites More sharing options...
Most Valued Members planet 232 Posted September 19, 2014 Most Valued Members Share Posted September 19, 2014 (edited) Not having the absolute latest virus signature definitions is not the end of the planet. Phew! Thanks for providing a solution regarding this update issue - I noticed the database installed is still from a few days ago even after manual updates, but I'll flush the update cache and simply wait. Edited September 19, 2014 by planet Link to comment Share on other sites More sharing options...
rugk 397 Posted September 19, 2014 Share Posted September 19, 2014 Not having the absolute latest virus signature definitions is not the end of the planet. Phew! And it is also not the end of the world. Link to comment Share on other sites More sharing options...
siljaline 57 Posted September 20, 2014 Share Posted September 20, 2014 Let's see if the boys at Virus Labs can make us all happy over the weekend. Link to comment Share on other sites More sharing options...
rugk 397 Posted September 21, 2014 Share Posted September 21, 2014 (edited) Also see this kb article. There it is described how large the VSD updates normally are. How large are update files? Edited September 21, 2014 by rugk Link to comment Share on other sites More sharing options...
Robert1170 0 Posted September 21, 2014 Share Posted September 21, 2014 My Eset Smart security is not updating 2 days ago. Why/ Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted September 21, 2014 Administrators Share Posted September 21, 2014 My Eset Smart security is not updating 2 days ago. Why/ Updates should work fine at the moment. If you attempt to update several times, does it make a difference? Just in case, also make sure that you're using a legit version with a valid username/password, not a cracked one. Link to comment Share on other sites More sharing options...
rugk 397 Posted September 21, 2014 Share Posted September 21, 2014 Like already posted here is the reason: hxxp://kb.eset.com/esetkb/index?page=content&id=ALERT41 And please be patient, I'm sure this will be resolved in the next time. Link to comment Share on other sites More sharing options...
rugk 397 Posted September 21, 2014 Share Posted September 21, 2014 Updates should work fine at the moment. If you attempt to update several times, does it make a difference? Just in case, also make sure that you're using a legit version with a valid username/password, not a cracked one. OK, good to know, but a few hours ago (about 12:00 AM UTC-00) I tried to update ESET SysRescue Live and it didn't work. Link to comment Share on other sites More sharing options...
darkpart 0 Posted September 22, 2014 Share Posted September 22, 2014 sry, my version is not working. last update time was 10446. And weekend is over What is the problem at this time? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted September 22, 2014 Administrators Share Posted September 22, 2014 The update servers are still heavily loaded at times as not all users have downloaded the unusually large update yet. In order to keep the discussion on this topic at one place, please continue here. Having said that, we'll draw this topic to a close. Link to comment Share on other sites More sharing options...
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