License expired

[JoeBlack40 0]

Hello everyone

I"ve bought an Eset Mobile license on 02 March 2022 for another 2 years.To be honest,after purchase i didn't checked the details knowing that the license if not registered on My Eset account doesn't has an expiration date.However,my old license expires at the end of June and today when i tried to to use my new license,surprise...the license key is expired!So i've paid for another 2 years just for nothing...

 

[Marcos 5,730]

There is no license registered with your forum email address. Please provide your public license ID in the form of XXX-XXX-XXX. Alternatively you can drop me a personal message with your license key enclosed.

Is your registration email address same as the Gmail account email address used in Play store?

[JoeBlack40 0]

Thank you for your help Marcos but at this point i will certainly contact the official Romanian site for more informations,because after all the license was purchased from them.