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Mail security - Office 365 Mailbox scan - shared mailbox

Go to solution Solved by M.K.,

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ESET mail security does not 'see' shared mailboxes , unless the associated AD user is enabled (which by design should be disabled)
To scan shared mailboxes now, you should enable the user, scan it, then disable again.


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  • 2 weeks later...

The new version fixed this issue, Shared mailboxes can now be scanned again.

On thing you need to do, is when a mailbox was changed from User mailbox to Shared mailbox after migration to EXO, you'll need to set :

msExchRecipientTypeDetails = 34359738368

Otherwise ESET still won't see it.


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