Whoiam 1 Posted May 6, 2022 Share Posted May 6, 2022 What does it mean that the digital signature is eligle in product update? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted May 6, 2022 Administrators Share Posted May 6, 2022 The word "eligle" doesn't seem to exist in English and doesn't make sense in this context. Please carry on as follows: Enable advanced logging under Help and support -> Technical support Reproduce the issue Stop logging Collect logs with ESET Log Collector and upload the generated archive here (only the ESET staff can access attachments). Link to comment Share on other sites More sharing options...
Most Valued Members shocked 60 Posted May 7, 2022 Most Valued Members Share Posted May 7, 2022 the auto translation roughly says, product update failed invalid digital signature (or license) Link to comment Share on other sites More sharing options...
Whoiam 1 Posted May 13, 2022 Author Share Posted May 13, 2022 From Eset side what is: invalid digital signature Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted May 13, 2022 Administrators Share Posted May 13, 2022 It means the update files have been tampered with and altered on the way. Link to comment Share on other sites More sharing options...
Whoiam 1 Posted May 16, 2022 Author Share Posted May 16, 2022 How can it be fixed? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted May 16, 2022 Administrators Share Posted May 16, 2022 54 minutes ago, Whoiam said: How can it be fixed? Please provide logs as per the instructions above as well as the content of C:\ProgramData\ESET\ESET Security\Updfiles compressed in an archive. Link to comment Share on other sites More sharing options...
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