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Update failed


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  • Marcos changed the title to Update failed
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The word "eligle" doesn't seem to exist in English and doesn't make sense in this context.

Please carry on as follows:

  1. Enable advanced logging under Help and support -> Technical support
  2. Reproduce the issue
  3. Stop logging
  4. Collect logs with ESET Log Collector and upload the generated archive here (only the ESET staff can access attachments).
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the auto translation roughly says, product update failed invalid digital signature (or license)

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It means the update files have been tampered with and altered on the way.

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54 minutes ago, Whoiam said:

How can it be fixed? 

Please provide logs as per the instructions above as well as the content of C:\ProgramData\ESET\ESET Security\Updfiles compressed in an archive.

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