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Auto-update Policy Not Working


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Hi folks,

I have an auto-update policy which is on and set to apply to all clients.

I just spotted on my dashboard that all endpoints are out-of-date, most are on an older version of 9 e.g. 9.0.2032.6 rather than 9.0.2046.0.

Why are they not updating?

Also, should auto-update update the agent as well?

Thanks

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Thanks. Is there a reason that the dashboard shows it as out-of-date?

Where can I check to see which versions are genuinely out-of-date?

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  • 3 weeks later...
  • Administrators

Automatic update to v9.0.2046 is available, we've started distributing it about a week ago. Clients with auto-update enabled should gradually upgrade to the latest version automatically.

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Sure would have been nice if Eset would have chose a different notification in the console other than red to indicate a endpoint needs to restart to apply the update. Seeing a bunch of endpoints with a red status waiting for a restart ...the endpoints with serious issues with a red status get lost in all the restart clutter

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Now that it is being distributed, how long does that take? The whole process is not very clear for people needing to manage a lot of endpoints. 

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  • Administrators

It may take about 2-3 weeks until all clients get updated. Of course, this depends on users' reports and in the event of an issue we would stop the distribution.

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