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Cannot change password, home.eset.com


davegermano
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When I populate the fields the submit button does nothing... my passwords are very complex and meet all requirements. The site even seemed to crash the last time I tried. What do I have to do to change my password??

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Please try another browser as well as temporarily disabling installed extensions. Should the problem persist, please open a support ticket. You can also try changing the password on another machine.

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I've tried on almost every browser..  various computers and operating systems. I do not know how to open a ticket, which is why I posted here. I've wasted a lot of time for such a simple task.

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Actually, it just finally worked after days of trying. If my choice of browsers crash the process (ie, 'sorry this page is not available, please try again later) then please accept my apologies for interrupting production services. 

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