meanioni 0 Posted April 22, 2022 Share Posted April 22, 2022 Hi, just upgraded my machines to Ubuntu 22.04 and the endpoint client doesn't seem to launch. Is this a bug? Is there a new version coming out which supports this version? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,718 Posted April 22, 2022 Administrators Share Posted April 22, 2022 Maybe this KB is related to your issue: https://support.eset.com/en/kb3041 Link to comment Share on other sites More sharing options...
derbärtigeFrytz 1 Posted April 29, 2022 Share Posted April 29, 2022 I faced the same problem today. I am working with ESET Endpoint Antivirus 9.0.5.0 and ESET Management Agent 9.0.2141.0 Both services failed to start, after I updated my Ubuntu Desktop 20.04 to 22.04. According to /var/log/syslog there was an error finding libssl.so.1.1 and libcrypto.so.1.1 I found them in /snap/gnome-3-34-1804/77/usr/lib/x86_64-linux-gnu/ Unfortunately there was no hint WHERE the services try to find this libraries. - Setting $LD_LIBRARY_PATH did not help. - Linking the libraries to /usr/lib64 did not help either. I solved this by linking them to each installation point of Endpoint Antivirus and Management Agent. # Endpoint Antivirus sudo ln -s /snap/gnome-3-34-1804/77/usr/lib/x86_64-linux-gnu/libcrypto.so.1.1 /opt/eset/eea/lib sudo ln -s /snap/gnome-3-34-1804/77/usr/lib/x86_64-linux-gnu/libssl.so.1.1 /opt/eset/eea/lib sudo systemctl start eea # Management Agent sudo ln -s /snap/gnome-3-34-1804/77/usr/lib/x86_64-linux-gnu/libcrypto.so.1.1 /opt/eset/RemoteAdministrator/Agent sudo ln -s /snap/gnome-3-34-1804/77/usr/lib/x86_64-linux-gnu/libssl.so.1.1 /opt/eset/RemoteAdministrator/Agent sudo systemctl start eraagent Hope, this will help. abyss02 1 Link to comment Share on other sites More sharing options...
abyss02 0 Posted May 12, 2022 Share Posted May 12, 2022 @derbärtigeFrytz But besides of this, you are able to compile the eset_rtp.ko while running Kernel 5.15? Link to comment Share on other sites More sharing options...
Manfred Larcher 1 Posted June 10, 2022 Share Posted June 10, 2022 installing the agent is possible - with the following workaround! download from ubuntu 20.04 the following files: Quote libssl1.1_1.1.1f-1ubuntu2.13_amd64.deb openssl_1.1.1f-1ubuntu2.13_amd64.deb and install them with Quote dpkg -i libssl1.1_1.1.1f-1ubuntu2.13_amd64.deb openssl_1.1.1f-1ubuntu2.13_amd64.deb after a successful install you can download and install the agent on ubuntu 22.04! it is a pity that eset takes so much time here, the ubuntu 22.04 version is "only" final since april 2022 but they could have started with the development a little earlier. beta versions have been available for much longer and the change to openssl 3 has been announced for much longer! openssl has already released version 3 in september 2021. unfortunately, eset is neglecting its linux customers more and more, after gateway and mail security have been cancelled without replacement and without comment... Link to comment Share on other sites More sharing options...
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