ESET Endpoint Linux under Ubuntu 22.04

[meanioni 0]

Hi, just upgraded my machines to Ubuntu 22.04 and the endpoint client doesn't seem to launch. Is this a bug? Is there a new version coming out which supports this version?

[Marcos 4,923]

Maybe this KB is related to your issue:

https://support.eset.com/en/kb3041

[derbärtigeFrytz 1]

I faced the same problem today.
I am working with ESET Endpoint Antivirus 9.0.5.0 and ESET Management Agent 9.0.2141.0
Both services failed to start, after I updated my Ubuntu Desktop 20.04 to 22.04.
According to /var/log/syslog there was an error finding libssl.so.1.1 and libcrypto.so.1.1
I found them in /snap/gnome-3-34-1804/77/usr/lib/x86_64-linux-gnu/
Unfortunately there was no hint WHERE the services try to find this libraries.

- Setting $LD_LIBRARY_PATH did not help.
- Linking the libraries to /usr/lib64 did not help either.

I solved this by linking them to each installation point of Endpoint Antivirus and Management Agent.

# Endpoint Antivirus
sudo ln -s /snap/gnome-3-34-1804/77/usr/lib/x86_64-linux-gnu/libcrypto.so.1.1 /opt/eset/eea/lib
sudo ln -s /snap/gnome-3-34-1804/77/usr/lib/x86_64-linux-gnu/libssl.so.1.1  /opt/eset/eea/lib
sudo systemctl start eea

# Management Agent
sudo ln -s /snap/gnome-3-34-1804/77/usr/lib/x86_64-linux-gnu/libcrypto.so.1.1 /opt/eset/RemoteAdministrator/Agent
sudo ln -s /snap/gnome-3-34-1804/77/usr/lib/x86_64-linux-gnu/libssl.so.1.1  /opt/eset/RemoteAdministrator/Agent
sudo systemctl start eraagent

Hope, this will help.

[abyss02 0]

@derbärtigeFrytz But besides of this, you are able to compile the eset_rtp.ko while running Kernel 5.15?

[Manfred Larcher 1]

installing the agent is possible - with the following workaround!

download from ubuntu 20.04 the following files:

Quote

libssl1.1_1.1.1f-1ubuntu2.13_amd64.deb
openssl_1.1.1f-1ubuntu2.13_amd64.deb

and install them with

Quote

dpkg -i libssl1.1_1.1.1f-1ubuntu2.13_amd64.deb openssl_1.1.1f-1ubuntu2.13_amd64.deb

after a successful install you can download and install the agent on ubuntu 22.04!
 

it is a pity that eset takes so much time here, the ubuntu 22.04 version is "only" final since april 2022 but they could have started with the development a little earlier. beta versions have been available for much longer and the change to openssl 3 has been announced for much longer! openssl has already released version 3 in september 2021.

unfortunately, eset is neglecting its linux customers more and more, after gateway and mail security have been cancelled without replacement and without comment...