eclipse79 4 Posted April 22, 2022 Share Posted April 22, 2022 Hello, it seems that Secure Browser does not work with Firefox. I am currently using Firefox 99.0.1 64 version. No issues with Chrome and Edge. My Eset Endpoint Security release is 9,1,2014.0. Thanks Link to comment Share on other sites More sharing options...
eclipse79 4 Posted April 22, 2022 Author Share Posted April 22, 2022 I need to add that Firefox is the default browser. If I click on Secure Browser button on eset, Firefox will be opened in secure mode. If I surf on a website (using firefox) that should be opened with secure browser, nothing happens. If I do the same in chrome or edge, the website will be opened using secure browser. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,544 Posted April 22, 2022 Administrators Share Posted April 22, 2022 No problems here with redirection to a secure browser in Firefox 99.0.1 x64. Please carry on as follows: With browsers closed, enable advanced logging under Help and support -> Technical support Launch a browser and reproduce the issue Stop logging Collect logs with ESET Log Collector and upload the generated archive here (only the ESET staff can access attachments). Link to comment Share on other sites More sharing options...
eclipse79 4 Posted April 22, 2022 Author Share Posted April 22, 2022 52 minutes ago, Marcos said: No problems here with redirection to a secure browser in Firefox 99.0.1 x64. Please carry on as follows: With browsers closed, enable advanced logging under Help and support -> Technical support Launch a browser and reproduce the issue Stop logging Collect logs with ESET Log Collector and upload the generated archive here (only the ESET staff can access attachments). Thank you, I have attached the log here. Thanks ees_logs.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 4,544 Posted April 22, 2022 Administrators Share Posted April 22, 2022 Please try to collect the logs again. A SysInspector log is missing. Looks like you might have some incompatible software installed which causes issues with BPP. Link to comment Share on other sites More sharing options...
eclipse79 4 Posted April 22, 2022 Author Share Posted April 22, 2022 6 minutes ago, Marcos said: Please try to collect the logs again. A SysInspector log is missing. Looks like you might have some incompatible software installed which causes issues with BPP. Sorry, it was my mistake, I did not select complete collect. The problem is that now the log file is too big to be uploaded here... Link to comment Share on other sites More sharing options...
Administrators Marcos 4,544 Posted April 22, 2022 Administrators Share Posted April 22, 2022 You can upload it to OneDrive, DropBox, etc. and drop me a private message with a download link. Link to comment Share on other sites More sharing options...
eclipse79 4 Posted April 22, 2022 Author Share Posted April 22, 2022 9 minutes ago, Marcos said: You can upload it to OneDrive, DropBox, etc. and drop me a private message with a download link. I sent you the link. Thanks! Link to comment Share on other sites More sharing options...
Viatcheclav Bukas 3 Posted April 23, 2022 Share Posted April 23, 2022 On 4/22/2022 at 1:40 PM, eclipse79 said: My Eset Endpoint Security release is 9,1,2014.0 I am sorry. eclipse79, You are not mistaken? Only version 9.0.2046 is available for download: https://www.eset.com/int/business/download/endpoint-security-windows/ Link to comment Share on other sites More sharing options...
Administrators Marcos 4,544 Posted April 23, 2022 Administrators Share Posted April 23, 2022 He indeed has Endpoint v9.1. Probably testing the beta because of a new Outlook plug-in. Link to comment Share on other sites More sharing options...
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