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In ESProtect Console, Under License Management: the Owner Name column does not match the License record from EBA. It does not match any element of the EBA record and it is not editable.

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Posted

Just to make sure, was the license added via your EBA account and not via your license key?

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Does running a license sync make a difference?

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You can drop me a personal message with screenshots of how the license looks in ESET PROTECT and EBA.

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