Issue with deploying Eset endpoint security, agent and Rogue detection sensor

[BRK_Hyper 0]

Hi guy or as i always say moin moin,

i have an issue withe the deploying of the Products where you can read in the title. I have a domain and 4 Servers, i already installed the ESET Protect and the SQL-instaces. If i open the management console of eset, i shoud see the other servers in the network, right? No!!
And this ist the Problem, i cant install per remote the agent and des endpointsecruity if i cant see the other servers.

i need help

 

thanks.

[Marcos 5,281]

Could you confirm that you have installed ESET PROTECT Server on one of the servers and deployed the management agent on all servers and endpoints?

[BRK_Hyper 0]

yes i confirm.

it should be possible to see the other 3 servers in the console or do i have to create a policy and deploy with that the endpoint security and agent?

This would not the way that i take.

[Marcos 5,281]

Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log on the servers that do not appear in the console for possible errors.

[BRK_Hyper 0]

The folder Agent doesnt exist.

Look, i tried yesterday to install the agent and security manually on the servers, i worked but i have customers they work on over 50 server almost. And it will be more work to log in on each server an install the product manually. So i deleted all the products by the servers and i already own the Console.

Edited April 15, 2022 by BRK_Hyper

[Marcos 5,281]

You can deploy agent via GPO/SCCM or the ESET Remote Deployment tool (https://support.eset.com/en/kb7655).

[BRK_Hyper 0]

No, it will not work. Create a task, where i configure the gpo, then i have to select a group but if i cant see any of the servers what shoud i do?..

or other question, how it could works with the normal way, can you tell me?

Edited April 15, 2022 by BRK_Hyper

[BRK_Hyper 0]

i think i have to create a windows policy and configure that deploying of the products. I dont know how it could works with another way

 

[Marcos 5,281]

So these guidelines didn't work? At which step did you encounter a problem?

https://support.eset.com/en/kb6864

[BRK_Hyper 0]

i know the steps, but in pictue 19. there is something different. In my policy i dont see a location but in the pic i did.

[BRK_Hyper 0]

Hi,

do you have a other idea?

 

[Marcos 5,281]

What error occurs if you use the ESET Remote Deployment tool to deploy the management agent? For troubleshooting possible errors, please refer to https://help.eset.com/protect_admin/90/en-US/deploy_tool_troubleshooting.html.

[BRK_Hyper 0]

I think there is a bigger problem behind you know. i mean i can not see any of the servers in the management console, so in my opinion i think the domain is killed. Because there ar eno errors, just the servers arent visible.

[BRK_Hyper 0]

i dont know what i am doing false

[Marcos 5,281]

You wrote that the management agent is not installed on the servers which is the reason why the servers don't appear in the console. Therefore I ask if you are getting an error when deploying agent to the servers via the ESET Remote Deployment tool.

[BRK_Hyper 0]

i will try it an give you feedback

[BRK_Hyper 0]

do i have to create a shared folder ?

 

the problem is now, so i installed the remote deployment tool and i saw i can take the Servers of the Active Directory. And then i got an error that the networkroute does not foundet.

[BRK_Hyper 0]

yes the problem is that it doesnt deploy the agent becaue i get a error "network path could not be reached".

On both servers i can ping themself together and the firewall is alright.

[BRK_Hyper 0]

Can you do something with that: WNerAddConnection2 failed with 0x35.