Malik Awais 0 Posted April 10, 2022 Share Posted April 10, 2022 I purchase a license for version 15.1.12.0 and my Help and support sections show that License Paid, validity is 02 May-2024, and ID is 3 AM-XJD-TRA but still, my home screen always shows that the Detection engine is out of date, even after clicking on update module, it shows that ("modules-update failed, please check if license is valid"). Plz rectify the issue. Log files created from eset log collector are available here https://we.tl/t-K5LpCtff5Y Link to comment Share on other sites More sharing options...
Administrators Marcos 4,551 Posted April 10, 2022 Administrators Share Posted April 10, 2022 The license was issued in China and is invalid. Looks like you didn't purchase it from an authorized partner and fell a victim to scam. Link to comment Share on other sites More sharing options...
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