MrKenMay 0 Posted April 9, 2022 Share Posted April 9, 2022 Hello my software has just expired and I have purchased a new ESET Internet Security from the same person/shop that I always buy from. But it will not accept the License Key. Error Code: ACT.5 We have uninstalled and reinstalled and also tried installing ESET Internet Security on another computer as well as the same computer that needs protection. The exact same error code appears. Please help in getting this software activated so I can be safe online with ESET. Screenshot is attached of the error message. Thanks. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,920 Posted April 9, 2022 Administrators Share Posted April 9, 2022 Please post your public license ID in the form of XXX-XXX-XXX or drop me a personal message with your license key enclosed. Link to comment Share on other sites More sharing options...
MrKenMay 0 Posted April 10, 2022 Author Share Posted April 10, 2022 On 4/9/2022 at 5:32 PM, Marcos said: Please post your public license ID in the form of XXX-XXX-XXX or drop me a personal message with your license key enclosed. Thanks kindly Marcos. I have pm'd my license key. Sorry for the delay in replying. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,920 Posted April 11, 2022 Administrators Share Posted April 11, 2022 The license you've provided doesn't exist. Please contact the seller to claim the order and possibly ask for a refund. Then purchase a license from an authorized ESET seller. Link to comment Share on other sites More sharing options...
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